Topic section

Verification & Investigations

Physical verification, reconciliation, missing assets, duplicate records, discrepancy investigation and documented resolution.

Physical verification compares recorded assets with what can actually be found and identified at a location or with a custodian.

Reconciliation turns physical-check exceptions into explained transfers, corrections, investigations or approved losses.

A missing-asset investigation should follow evidence: identity, last known location, custodian, movement records and likely alternative locations.

Duplicate records can make an organization think it owns more equipment than physically exists.

Physical assets sometimes exist without a valid current record because of donations, transfers, old systems, direct purchases or failed onboarding.

Instead of counting every asset at once, organizations can verify selected populations throughout the year.

Chain of custody is the documented sequence of who possessed or controlled an asset through transfers, loans, repair and return.